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Furniture

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Sales

Questions to ask
What furniture do you already have that you plan to incorporate in the new backyard?
What outdoor rooms do you need furniture for?
Dining
Living Room
Bar Stools
Loungers
Bistro
Small Seating Area
What furniture styles do you like?
Contemporary
Traditional / Classic
Transitional (mix of traditional and modern)
Farmhouse
Coastal
How much maintenance are you willing to do? Furniture covers, washing covers, covered areas, etc.
More maintenance - Cushions
Do you want furniture covers?
Do you mind if the cushions get wet? Or do you want it to be under a covered area
Less maintenance - No Cushions
We need to know what furniture will be used for space planning. Need the information even if they don’t buy furniture from us.
Don’t want to be a pushy salesman. Treat as a normal step in the design process. Incorporate into color and material meeting. Rename meeting to Color, Material, and Outdoor Furniture Meeting
Automatically create a furniture quote after design approval and color, material and outdoor furniture meeting
Benefits of buying from us:
We offer white glove service. Deliver, unbox, assemble, stage to match design, haul off packaging.
We will point you furniture with better quality, good customer service, and good warranty
We will assist with warranty requests if needed
Furniture we recommend/sell
We may need to charge for assembly
For new furniture companies
We want dealer program - 35% margin or better
We don’t want trader program

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To-do's
Task
Assigned
Create style cheat sheet
Clean up furniture sales information
Create new furniture questionnaire. Add new questions to default questionnaire
Train on creating BT change order, updating catalog, etc.
Train on showroom
Schedule furniture meetings
Give designer BT change order access
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